Christmas Grinch
I ordered a couple books from Amazon.com (the ARRL books for the General and Amateur Extra exams) on the 13th and they shipped the 21st after a delaed shipping notice. It went out 2nd day DHL and I was supposed to have it on the 23rd. I tracked it yesterday afternoon after falling asleep for a couple hours and noticed it was DELIVERED (at 7:06am it arrived in Lisle, IL and and 9:41am was DELIVERED to the same location! It was now 4pm. I had no package, there was no “missed delivery” notice on my front door, I don’t live in Lisle, and it was signed for by someone I never heard of.
So I call DHL and they told me they had to look into it and get back to me. Well this is fine and dandy, it was already 455pm and I had to work at 10p so I kindly let them know I was supposed to be sleeping and if they could get any info now. They did and after several minutes on hold said my package was apparently accidentally grouped with a bunch of other Amazon.com orders and yada yada yada. I was told they still need time to look into it and would call me back. I said that’s fine, just leave a message since I’m going to be sleeping.
Well I got up for work , DHL had called, and their message said they are trying to recover the package from the post office. (I know DHL is a big USPS partner, I usually get Amazon orders from the postman.)
I’m not sure what this really means. Are they trying to recover it so they can personally deliver it? Or get it back to properly get it to me via the local post office? Who knows.
How can this get better? Because of the holiday weekend DHL is closed Monday! That’s right Tuesday will be the earliest I get a status of any kind and a possibly delivered package.
I’m just glad this was a couple books for me and not a Christmas present for niece or nephew although I was looking forward to reading them this weekend. At least I still have the www.hamtestonline.com site to use. I still wanted to have the books for hard copy reference.
This was the free shipping offer from Amazon too so I can’t be to mad I paid for this error on their end. I am curious though what you get when they fail to make their guaranteed delivery time. I’ll find out when I call Tuesday.
