Tax Fun
I attempted to do my taxes today and hit a snag. I used H&R Block Online again this year for federal filing. I do state on my state’s website. It was supposed to be free “online taxcut premium” and efile. I got to the very end and was ready to efile when I’m asked to pony up $19.95 for the “taxcut software use”. Uh, no.
So I called them while also waiting in their online chat queue. On hold for around 40 min my call is finally answered. I’m basically told a load of junk. Not impressed. After the call my chat session was answered. Same thing. I got basically canned responses.
I called again an hour later and this time got someone that seemed helpful. Now my case has been escallated to the taxcut online technicians for resolution. I’m supposed to get a call in 24-48 hours. I really wanted to get fed and state done today but now that won’t happen.
I just hope this is resolved before April 15th 
