Taxes Done
February 10th, 2006
Well after many rounds with H&R Block customer care (since January 31) it was determined that there is no way to convert my account back to the free file account. It’s forever a pay account now and I was told to just create a new login. I made sure I redownloaded the PDF copies of my returns for the last 2 years and requested that the old account be deleted. I then successfully free filed with a new account. Now I just have to see if they will delete the old account.
