It’s been a couple weeks since my last post. To keep it short I do have my new TV and they have refunded the $150 upgrade fee I paid.
KDE. I’ve only used KDE for 6 days out of the 30 but I’ve decided to keep it and kiss Gnome goodbye. I find KDE way more advanced and just feels better. Gnome seems suited for the average user and hides more advanced options. KDE on the otherhand offers more and is still easy to use.
I called Samsung today to check on my replacement. I’m still not sitting well with them shipping the TV to the service center and then them delivering my new (unboxed) TV.
I was told the replacement was NOT ordered yet! I said I called on Feb 28 and was told it would be 10-14 days. Well now I was told it will be ordered today and the 10-14 days will reset! I was also told without asking that it will go to the service center first because they need the box for the old TV’s return. Bah. Way to go for customer service Samsung.